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Resources & Insights

The Art of Simplifying Your Checkout Process
Revenue Growth

The Art of Simplifying Your Checkout Process

The checkout process is a crucial point in the customer journey, significantly influencing the success of an online store, especially in the B2B sector.
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How a Flawless Onboarding Increases User Retention
Retention & Engagement

How a Flawless Onboarding Increases User Retention

User onboarding is the systematic process of welcoming new users to a platform and guiding them to find immediate value in the product or service.
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Unveiling Common Onboarding Pitfalls in SaaS Apps
Retention & Engagement

Unveiling Common Onboarding Pitfalls in SaaS Apps

Success in onboarding isn't just about reducing churn; it's about lighting up users’ paths to discovery and mastery of your application.
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How to make smart decisions? Tips to help.
Thought Leadership

How to make smart decisions? Tips to help.

That are a great number of methods and frameworks to help teams prioritize, each of them with pros and cons. I want to bring attention to two of them that helped me.
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Implementing UX into Agile Backlog
Thought Leadership

Implementing UX into Agile Backlog

The UX work was not idealized in the creation of the Agile methodology. Despite some similarities in processes such as making the user the basis of practice and continuous iterations.
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UX Debt 101 | Symptoms, Impact & Solutions
User Experience Improvement

UX Debt 101 | Symptoms, Impact & Solutions

The investment on user personas, customer journeys or the product-market-fit are done before a product launch, so how this debt emerges you may ask.
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